We recommend that fans bring bags that are 5” x 9”x 2” or smaller to expedite their entry. However we are happy to accommodate larger bags up to 20” x 14” x 11” in size!
When it comes to the larger bags, please note the following:
- All bags, including medical and infant bags, larger than 5" x 9" x 2" are subject to X-Ray inspection and will result in longer wait times for entry
- Bags must be able to fit under your seat once inside the event; therefore, bags larger than 20” x 14” x 11” will not be permitted.
- SAP Center no longer offers a bag check option and/or onsite storage lockers
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Am I able to bring in special medical equipment and/or accessibility devices that I need to have with me?
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Yes! Bags carrying items that are medical in nature such as prescription medication, EpiPens, asthma inhalers, breast pumps, and any other special medical or accessibility device equipment are permitted regardless of bag size. Please let the team members at the entrance know that you have a medical bag to obtain further assistance. Please note: these bags will be screened by an X-Ray machine and marked with a colored tag.
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What do I do if my bag is larger than the permitted size 5"x9"x2"?
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Your bag will be screened by an X-Ray machine. When approaching SAP Center’s main entrances, please queue in the lines marked as Oversized Bag X-ray Screening Lanes and follow the instructions of the ushers guiding you. If your bag is larger than 20” x 14” x 11” your bag will not be permitted. SAP Center does not offer a bag check option for bags that are not permitted to enter.
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Am I allowed to bring a diaper/family bag into SAP Center?
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Yes! Parenting bags that include diapers and/or other parenting necessities are permitted and that are accompanied by a child requiring these items are permitted regardless of bag size. Please note: these bags will be screened by an X-Ray machine and marked with a colored tag.
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Can I bring a clear bag or backpack into SAP Center?
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Yes, bags that are larger than 5’ x 9’ x 2’ are subject to X-Ray screening regardless if they are CLEAR or not. Backpacks must be smaller than 20” x 14” x 11” and are subject to X-Ray screening. When approaching SAP Center’s main entrances, please queue in the lines marked as Oversized Bag X-ray Screening Lanes and follow the instructions of the ushers guiding you. If your bag is larger than 20” x 14” x 11” you bag will not be permitted. SAP Center does not offer a bag check option for bags the are not permitted to enter.
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Why is SAP Center limiting bag size and using X-Ray Machines and metal detectors?
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SAP Center's bag policy is in place to help ensure the safest possible environment for all guests while also expediting your entry into the venue.
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Is there a limit on how many bags I can bring in?
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While there is no limit to the number of bags you can bring in, please note that all bags must be smaller than 20” x 14” x 11” and must fit under your seat to avoid any tripping hazards. If larger than 5"x9"x2" are subject to X-Ray screening.
