Text Assist

Need an “assist” from Guest Services at a Sharks game? The SAP Center Guest Services staff has the answer. Our Text Asisst program is being used to support and enhance our efforts to provide the most guest-friendly environment in the National Hockey League.

In order to enhance your experience at SAP Center at San Jose, we ask you to please “assist” us by simply sending a text message to Guest Services if you ever have an issue in your area or even a question about the Shark’s fan experience.

The Text Assist process is quick and simple and designed to provide you with immediate response. Here’s how it works:

Text the word ASSIST + your message to 69050. Include in your message the issue, comment or concern with your seating section, row and seat.

Guest Services will reply, monitor your situation and request additional information if needed.

The Text Assist program is designed to enhance the guest experience at SAP Center. It is not to be used to communicate fraudulent, phony or irrelevant messages. Cell Phone numbers that repeatedly send texts that are considered a nuisance will be prevented from communicating in the future.

By working together, we will ensure that SAP Center is the best place in the NHL to enjoy Hockey.

Again, thank you for your loyal support of the Sharks.